Frequently Asked Questions
Have a question about how we work, what to expect, or whether we're the right fit for your organisation? Below are answers to the questions we're asked most often. If you can't find what you're looking for, get in touch and we'll be happy to help.
General
What is a workplace investigation?
1
A workplace investigation is an independent, fact-finding process used to examine grievances, disciplinary matters, or allegations such as bullying or harassment, so employers can make informed, defensible decisions.
Why should I use an external investigator instead of handling it internally?
2
External investigators bring impartiality that's hard to guarantee internally, reduce the risk of bias claims, and free up internal HR resource for a fair, evidence-based outcome.
What types of cases do you handle?
3
Grievances, disciplinary investigations, bullying and harassment allegations, and other sensitive employee relations matters.
How long does an investigation typically take?
4
Most investigations are completed within 4 weeks, with clear timelines agreed upfront.
Process
What does the investigation process involve?
5
We begin with an initial scoping call to agree the timescale, cost, and who needs to be interviewed. We then meet with the employee, followed by any relevant witnesses. Findings are written up into a full report, which supports the hearing and final recommendations.
Will the investigation remain confidential?
6
Yes — confidentiality is maintained throughout, with information shared only on a need-to-know basis.
What will I receive at the end of the investigation?
7
A clear, evidence-based written report with findings and recommendations to support your decision-making.
Practical
How much does a workplace investigation cost?
8
We offer both daily rate and fixed-price packages, so you can choose the option that best suits your organisation and the scope of the case. Get in touch for a tailored quote.
Do you work with organisations across the whole of the UK?
9
We offer face-to-face investigations within a 50-mile radius of Aylesbury as standard. We can travel further afield for the right case, with travel costs agreed upfront.
What sectors do you have experience in?
10
Local authorities, education, private sector, and charity organisations.
Are your investigators qualified?
11
Yes — our team includes a CIPD-qualified HR professional and an accredited investigator trained in workplace investigation and mediation.